FREQUENTLY ASKED QUESTIONS

Looking for some quick answers to keep your move running smooth? Check out these common questions for additional help along the way.

WHEN IS THE BEST TIME TO MOVE?

There are two answers to this question.

○ If you want the best weather and full comfort for your move, summer is definitely the time when you should move.

○ If you want the best price for your move, then the off-­peak season is the recommended time for your move. For moving, the off-­peak season is winter.

AM I PROTECTED AGAINST DAMAGE OR LOSS?

Yota Moving will, given the distance of the move, offer you with insurance options. These options can serve to ensure compensation for your belongings, should any damage or loss occur.

WHY SHOULD I CHOOSE YOTA MOVING AS MY MOVERS?

With a huge experience in the moving industry, we are well equipped and skilled to handle any move situation. From local to long-distance moves, business and in-home moving, packing services, and loading services – we are happy to take the stress out of your move, and get you where you need to go.

WHAT IS THE CANCELLATION PERIOD?

We only require 24h notice in order to amend or cancel your moving. We will also refund any deposit paid.

WHAT KIND OF MOVING ESTIMATES ARE THERE?

First of all, let’s learn what the term means. A moving estimate is an estimated cost of your relocation. It is provided by a moving company you intend to hire. There are two kinds of moving estimates:

○ A non­binding estimate: A projected cost for your move, but not the guaranteed price you’ll pay. The actual cost can be lower or higher than the estimate. However, a non­binding estimate is based on the experience and know­how, hence it is mostly accurate.

○ A binding estimate: The actual price you will pay in the end. It means that you’ll pay exactly the amount of the binding offer even if the actual costs are lower or higher than estimated.

WHEN SHOULD I HIRE A MOVING COMPANY?

To make sure you’ll be able to hire the best movers and to get the best price, hire a moving company at least a few weeks in advance.

WHY DO WE CHARGE DOUBLE DRIVE TIME?

The California Public Utilities Commission (CPUC) requires all moving companies to use the Double Drive Time Law to protect consumers. Using Double Drive time provides visibility to the customer of the actual driving costs being paid and it compensates the moving company for their actual driving time to return to the origin (where the job started)

Using the Double Drive Time Law:

  • The customer is responsible for all drive time between the new and old house or office.

  • The moving company is responsible for the driving time between their warehouse and the origin location.

WHAT ARE WE NOT ALLOWED TO MOVE OR STORE?

Please bear in mind that we are not allowed to move items which are: dangerous or hazardous materials,  stolen and illegal goods, perishable, environmentally harmful or explosive goods, any type of drugs,  bio-hazardous items and poisons,  weapons and firearms.

DO YOU PROVIDE CONSULTATION ON-SITE (VIEWING)?

Yes, we do. We also offer a new and better way for viewings - Video Surveys. You need only a mobile device or tablet with a camera. There's no need for a person to come on-site, it can all be done in under 10min via your phone. Call us and schedule a video survey now.

WHAT EXACTLY IS INCLUDED IN YOUR MOVING SERVICE?

-  Loading/unloading

– Disassembly and reassembly of items as required

– Wrapping furniture with thick moving pads

– Free wardrobe boxes for your use

– Cargo Insurance is included in our total cost.

And also our moving staff will position your furniture as directed by you.

 

YOTA MOVING RATES

HOW MUCH DOES YOTA MOVING COST?

At YOTA MOVING we charge hourly for local moves and by weight and miles for long-distance moves. You can contact YOTA MOVING via phone/email for additional pricing information.

WHAT FACTORS MAY AFFECT MY MOVE COST?

At YOTA MOVING we are aimed to make the move cost as simple as possible for customer to understand. We have an affordable hourly rate without any hidden fees.

 

PACKING

WHAT IS THE BEST SIZE BOX FOR MOVING?

There is no single best box for moving. Different items require different types of moving boxes. To avoid damage during the move, you’ll want a combination of standard sized boxes:

  • Small box (1.5 ft3): best for heavy items such as books, canned goods, shoes, etc.

  • Medium box (3 ft3): best for items without a uniform shape such as lamps, lamp shades, or small kitchen appliances.

  • Large box (4.5 ft3) and extra-large box (6 ft3): best for light items like pillows and bedding.

  • Picture box: best for framed artwork, mirrors, and other thin items that are fragile and breakable.

  • Dish barrel and dish pack inserts: best for packing dishes and other fragile kitchen items.

  • Wardrobe box: best for clothes on hangers.

HOW DO I FIGURE OUT HOW MANY MOVING BOXES I NEED?

It depends of the size of your house/condo/apartment.

  • For 1-2 bedroom our customers usually need 7 large, 12 medium, 4 extra wide and 3 wardrobe boxes.

  • For 2-3 bedroom it is 10 large, 14 medium, 8 extra wide and 4 wardrobe boxes.

  • For 3-4 bedroom it is 15 large, 20 medium, 9 extra wide and 5 wardrobe boxes.

  • For large house it is 20 large, 24 medium, 11 extra wide and 6 wardrobe boxes.

HOW SHOULD I LABEL MY MOVING BOXES?

  1. Decide what you will pack in the moving box. Packing similar items in each box will make labelling easier.

  2. Label each box on the top and sides, indicating what contents are in the box (e.g., utensils, books, or sheets).

  3. Label each box with what room it belongs in, so the movers know where to place it in your new home (e.g., if the box contains your sheets, mark it master bedroom). This will simplify the unpacking process since you won’t have to move items from one room to another after unloading.

  4. Number each box. Knowing how many boxes you’re moving in total will help ensure that nothing gets lost during the move.